Frequently asked questions

One of the reasons to shop with us is the superior quality of our booths — and we want our promise to match. Where most companies offer only a two-year warranty, we offer five years on structure and two years on the electrical manufacturer's warranty. *T&Cs apply.

Yes. The acoustic performance of your sound pod matters most to us, and we've spent a lot of time testing the booths for movability. Pods can either be disassembled or manoeuvred around the office using our moving kits, available in the accessories section.

A little patience and some ability — it's much easier to assemble with two people. All the tools you need are included in the box; just follow the assembly PDFs and video. Alternatively, contact us directly for an assembly quote.

As our products are classed as movable pieces of furniture, they don't require a 30-minute fire certification. However, in response to facilities queries we pre-cut the booths so they can be connected to a sprinkler system and a fire-alarm system if a project requires it.

Yes. For profit-and-loss purposes, all our products are categorised as movable office furniture. They come with a five-year warranty, indicating they're built to last well beyond 12 months, so office furniture is typically regarded as a fixed asset and can be depreciated over time.

Quell offers the highest-quality acoustic sound pods and booths, plus accessories — a range of models for creative, focused working environments, predominantly for the business-to-business market.

We sure do. We've given hundreds of customers the sound pod they wanted at the price they wanted — head over to our reviews to see their words for yourself.

Of course — we'd love to show you around our acoustic sound pods. You can see the range at our Clerkenwell, London showroom and across our wider showroom network; book a visit online.

From the supply chain and production to the moment it arrives in our warehouse, every product is quality-checked and tested at several stages. With aviation-grade alloy, glass similar to that used in high-speed trains, and a technologically advanced fixing and assembly, we guarantee 100% satisfaction.

We aim to maintain a reliable delivery schedule and are committed to delivering your orders on time and in good condition, with warehouse processes built for an efficient, safe and smooth operation. Get in touch with our team for specific product delivery times.

Once your product is ready for delivery to your shipping address, our logistics team will contact you to advise the days they deliver to your area and to find a time that suits. Items are delivered on a pallet, so please consider access points, lift access and room to build the product.

Delivery costs are calculated at checkout. This is kerbside delivery only, for self-assembly. For an assembly service, contact us directly for a quote. Be ready for questions about delivery access, office access for assembly, lift space, and parking or delivery restrictions, plus the best time and day for delivery.

The price of our acoustic sound pods is already 30–50% below the prices of our competitors. That's great — but it leaves little room for discounts, and we can't offer discounts on small quantities. For larger projects, talk to us about volume pricing.